North Star Electric was experiencing issues receiving emails from certain customers and suppliers. Rentrex worked with their mail host to investigate the issue, and troubleshoot. When it was determined that the mail host could not resolve the issue, Rentrex coordinated transitioning to a new mail host and oversaw the processes of transferring mailboxes, and re-configuring mail clients to use new hardware.
Lastly, the SPF, DMARC, and DKIM records of the new host were validated to ensure good mail delivery so that North Star could be confident their customers communications were reaching them, and vice versa.
North Star Electric: https://www.northstarelectric.ca/
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